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Terms & Policies COVID-19

COVID-19, GRECOTEL STAY SAFE COMMITMENT
At Grecotel Hotels and Resorts, our number one priority has always been, and will always be, the safety and well-being of our guests and our employees. Developing a cohesive plan, which includes enhanced health and safety guidelines for all guests and employees, without making any compromises on the quality of our guests’ experience. We are ready to offer you a Safe summer by the sea!@@@

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TERMS & CONDITIONS: Deposit of 30% of the total reservation is required at the time of booking, 50% of the total reserva-tion is required 15 days before arrival. In case of cancellation up to 7 days before arrival, Grecotel will issue you a Holiday Voucher for the full amount you have paid in advance, which you can use for any future reservation at any hotel of Greco-tel Hotels & Resorts between in 10 destinations in Greece. The Holiday Voucher will be valid for 18 months from the date of issue and can be used either as it is or in part for your future bookings. Please note that if the Voucher is not redeemed within 18 months of its issued date, full refund will be made at that time. In case of cancellation 6 days to 1 day before arrival, the amount you have prepaid as cancellation will be charged. In case of no-show or departure before the scheduled date, 100% of the total cost of the reservation will be charged.

In order to operate with the COVID-19 situation, the hotel reserves the right to ask guests for additional documents certi-fying their identity, travel schedule or other relevant information.


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CRETA PALACE
GRECOTEL LUXURY RESORT


Missiria, Rethymnon
GR 74100, Crete
Tel. +30 28310 55181
[email protected]

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